Frequently Asked Questions
Getting Started
Ask naturally. Just type your question like you’d ask a mentor in the salon.
Example: “What’s the best formula for covering 50% gray with a warm finish?”
Example: “How do I adjust for resistant hair at the roots?”
The chatbot understands professional language, so no need to simplify.
Formulation Guidance
For best results, use the Formula Form, located in the top menu bar. If asking direct questions in the Color assistant, Be specific for better answers. Include:
The level and tone you’re starting with (Level 6 natural with 25% gray).
The result you want (Cool Level 7).
Any product restrictions (No lightener, only permanent color).
This context helps the chatbot give you a precise recommendation.
Troubleshooting Tips
Running into challenges? Use phrases like:
“My blonde lifted too warm, what toner should I use to cool it down?”
“Color is grabbing too dark at the ends — how do I fix this?”
“What’s the best approach to blend grown-out highlights?”
You’ll get corrective strategies and alternative approaches.
Creative Support
Need inspiration? Ask about trends or creative techniques.
“What’s a modern take on money piece highlights?”
“Suggest a vivid placement for short hair.”
The chatbot is here for artistry as much as problem-solving.
Pro Tips
Keep it short and clear. One question at a time works best.
Check your spelling. A clean query avoids confusion.
Explore! MyColorMind is built to help with technical, corrective, and creative color work.